Lux LifeMALLORCA

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Lux LifeMALLORCA

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united-kingdom
English English
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Privacy policy

Lux Life Mallorca is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luxlifemallorca.com. https://luxlifemallorca.com/legal-information

When you visit www.luxlifemallorca.com, we automatically gather certain details about your device, such as your web browser type, IP address, time zone, and installed cookies. Additionally, as you browse the Website, we track information about the specific pages or products you view, the websites or search terms that referred you to us, and your interactions with the Website.
By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

You choose the way we communicate with you and collect your data. If it’s not necessary, we’ll remove it.

Lux Life Mallorca is not a travel agency, tour operator, booking platform, or transport provider. We do not offer, sell, or operate any flights, hotels, cruises, timeshares, or transportation services. We provide lifestyle coordination and concierge support only. All final bookings and payments are handled directly between the client and the third-party service provider.  

Company Information

Company Name: Lux Life Mallorca
Registered Location: United Kingdom
Operating Location: Spain
Contact Number: +34 711 063 263
Email: hola@luxlifemallorca.com

Information We Collect

We collect various types of personal data, including but not limited to:

Personal Information: Name, email address, phone number, billing address, and payment details.
Transaction Information: Payment history and records related to purchases made through our Website.
Technical Data: IP address, browser type, operating system, time zone, and cookies.
Usage Data: Information about how you interact with our Website, including pages visited, time spent on each page, and referral sources.

Additionally, we automatically gather certain device-related details when you visit our Website, such as your web browser type, IP address, and installed cookies. This helps us analyze usage trends and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

Processing Payments Securely: We use Stripe as our payment processor to facilitate transactions safely and efficiently.
Providing Our Services: To process bookings, purchases, and inquiries made through our Website.
Improving User Experience: To enhance the functionality of our Website and tailor content based on user preferences.
Marketing & Communications: To send you promotional offers, newsletters, or service-related updates (you may opt out at any time).
Legal Compliance & Fraud Prevention: To comply with applicable laws and prevent fraudulent activities.We do not sell or rent your personal information to third parties.

Sharing and Disclosure of Your Information

We only share your information in the following cases:

Payment Processing: Your payment details are shared with Stripe, our payment processor, to securely process transactions.
Third-Party Service Providers: We may share necessary data with hosting providers, marketing platforms, or analytics services to improve our Website.
Legal Authorities: If required by law, we may disclose your information in response to legal requests, regulatory requirements, or fraud prevention.
Business Transfers: In case of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

We ensure that any third party receiving your data follows strict data protection regulations.

Payment Processing & Stripe

We use Stripe as our third-party payment provider to process transactions securely. When you make a payment, your financial information is processed directly by Stripe, which complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure payment handling.

Stripe may collect and process the following payment-related data:

– Name on the card
– Billing address
– Payment method details
– Transaction amount and history

For more details on how Stripe processes your data, please review their Privacy Policy here: https://stripe.com/privacy.

Important: We do not store or have access to your full payment details.

Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

– Enhance website functionality and user experience.
– Analyze traffic and monitor performance.
– Enable marketing and advertising personalization.

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

What Are Cookies?
Cookies are tiny text files saved by your browser (such as Chrome, Safari, or Edge) on your computer or mobile device. They help websites remember things like your preferences, making your experience more personalized. Essentially, cookies act as a website’s memory, allowing it to recognize you when you return and adjust accordingly.
How Can I Disable Cookies?
You can typically prevent your browser from accepting cookies altogether or block them from specific websites. Most browsers offer options to adjust cookie settings, which you can usually find in the settings, preferences, or privacy section.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. These measures include:

– SSL Encryption – All data transmitted between you and our Website is encrypted.
– Secure Payment Processing – Payments are handled by Stripe, which meets PCI DSS compliance standards.
– Access Controls – Only authorized personnel have access to your personal data.
– Regular Security Audits – We continuously monitor and update our security practices.

While we take extensive precautions, no online transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

Your Rights Under GDPR

If you are located in the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You have the right to request a copy of your personal data.
Right to Rectification: You can request corrections if your data is inaccurate or incomplete.
Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to limit how we use your data.
Right to Data Portability: You can request a transfer of your data to another service provider.
Right to Object: You can object to data processing for direct marketing purposes.
Right to Withdraw Consent: If we rely on your consent for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at: hola@luxlifemallorca.com.

We will respond to your request within 30 days, in accordance with GDPR regulations.

Marketing Messages & Opt-Out

You can opt out of receiving marketing communications from us at any time by:

– Clicking the “unsubscribe” link in our emails.
– Contacting us directly at hola@luxlifemallorca.com.

Even if you opt out, we may still send you service-related communications (e.g., payment confirmations)

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to review their policies before sharing any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or if you wish to exercise your GDPR rights, please contact us:

📍 Company: Lux Life Mallorca
📍 Email: hola@luxlifemallorca.com
📍 Phone: +34 711 063 263